Overview

In the summer of 2024, I interned as an assistant program coordinator for the SEED/STEM program. My goal was to identify and address pain points within the program experience for the staff. The result of this process was the creation of a landing page that housed relevant, frequently accessed documents, an interactive to-do list, and a calendar.

Goals

• Minimize frustrations related to Google Drive navigation
• Design a user friendly file organization method

Key Terms

• Pod Leaders: Term for SEED/STEM Program Staff
• Pods: group of students that a respective Pod Leader is responsible for

User Group

SEED/STEM Program Staff

• Current and retired high school STEM teachers

My Role

• Program Coordination
• User Research
• Webpage Design

Primary Research

Observation

“Where is that file, again?”

• This repeated question from multiple Pod Leaders stuck out to me

Findings

• File Hierarchy
  • Frequently needed files were not near the top of the Google Drive folder
    • student data and lab locations were near the bottom

Interviews

Goal: Discover which files the staff needed frequent access to

Findings

• Student Data
  • Students’ full names, contact info, guardian contact info, etc.
  • Separated by pod
• Prearranged Absences
  • Daily attendance
• Calendar
  • Activities and events

Notion Design

Goals

• Organize necessary files into a simple, easily navigable format